Great job by both Andrea, the vet tech, and Dr. Cates, the vet. Their calm energy was just what this very frightened little 3 month old kitten needed, as I had just trapped her in the woods. She freaked out at first but then settled right down, thanks to their sweet "bedside manner." I felt our new little kitty was in perfectly capable hands. Thank you, PetWellClinic and staff, for your terrific walk-in service and calming music and atmosphere. It's so needed, as you never know when you're gonna need to go to the vet sometimes and how scared your pet will be when you get there.